Amigurumilandia Support
Welcome to Amigurumilandia Support Center. We’re here to provide robust assistance and address all your concerns.
At Amigurumilandia, we understand the importance of ensuring your shopping experience is seamless. Whether you need help with the checkout process, accessing your purchase, or have questions about any aspect of your order, we’re here to guide you every step of the way.
Our support team is committed to providing prompt responses and effective solutions. We value your time and money and are dedicated to ensuring that every interaction with us is efficient and satisfactory.
Explore our support page to find detailed tutorials, FAQs, tips, and ways to contact us. Your satisfaction is our top priority, and we’re eager to help you make the most of your Amigurumilandia experience.
Feel free to reach out if you need assistance. We’re ready to help you bring your dreams to life.
How to Buy Correctly?
Step-by-Step Guide to Making Your Purchase Effectively
1. Choose Your Pattern:
Towards the end of each pattern on our site, you’ll find a section where you can purchase the PDF version of that pattern. This PDF version is ad-free, printable, and includes illustrations to enhance your crafting experience. The standard price for each pattern is $4.99 USD.
2. Complete the Payment Form:
By clicking this button, you’ll be redirected to our payment page. At this step, it’s crucial to carefully fill out the required fields with your first and last name, email address (make sure to enter it correctly), and select your preferred payment method. We offer options such as Debit/Credit Card or Paypal, available depending on your location. Additionally, depending on your country of residence, you’ll have access to other alternatives such as Bank Transfer, Cash Payment, Virtual Wallets, Shipments, or region-specific options.
It’s worth noting that we work in collaboration with Hotmart, an internationally recognized educational company. Please note that you’ll always make the payment in your local currency. For example, if you’re in Argentina, you’ll pay in Argentine Pesos; if you’re in Mexico, it will be in Mexican Pesos, and in Spain, it will be in Euros.
Additional Information:
- The dollar reference is used exclusively for international price reference purposes.
- During the payment process, you may be presented with last-minute exclusive offers. Don’t worry, you can take advantage of them directly from the payment form. These offers are temporary and provide special benefits that you won’t find anywhere else.
3. Receive via Email:
After completing your purchase, you’ll immediately receive two emails in your inbox. One will contain the invoice with all the specific details of your purchase, while the other will include a link to access the Hotmart platform. When you enter the platform, you’ll have the opportunity to create an account (if you haven’t already), using your purchase email address and a password of your choice.
Once you’ve finished this process, you’ll be redirected to the Hotmart platform, where you’ll find your purchase(s) ready for download.
It’s important to note that these emails will generally arrive within 1 or 2 minutes after completing the payment. However, if you don’t receive them within that timeframe, we recommend checking your spam or junk mail folder.
Find out our categories
- Comic Characters
- Dolls
- Princesses
- Anime Characters
- Babies and Children Characters
- Cartoons
- Spooky Characters
- Videogames Characters
- Religious Figures
- Celebrities
- Historical Figures
- Toys and Accessories
- Science Fiction Characters
- Superheroes
- Fruits and Vegetables
- Flowers and Plants
- Objects
- Dogs
- Cats
- Cows and Bulls
- Lions and Tigers
- Birds
- Elephants
- Dinosaurs
- Bears
- Pigs
- Monkeys
- Rodents
- Amphibians
- Other Mammals
- Marine animals
¿How to Contact Us?
Contact via WhatsApp
Only if you’ve already purchased a pattern and haven’t received access or encountered payment issues, send us a message, and we’ll assist you as soon as possible.
Contact via Email
Fill out the requested information and send a message detailing your issue. This email will reach the Amigurumilandia inbox, and you can trust that we’ll respond promptly. Remember, inquiries should only be related to access problems or payment issues.
Recommendations
At Amigurumilandia, we strive to ensure your experience as a user on our site is as satisfying as possible.
With that goal in mind, here’s a list of personalized recommendations to consider when searching or shopping here. We highly recommend reading these suggestions, especially if you’re new to our site.
- Double-check your email address: When entering your email address in the payment form, be sure to review it carefully to confirm it’s correct. Remember, this address is crucial as it’s where you’ll receive access to your product. If you enter the wrong address, you won’t be able to access your purchase, so it’s necessary to contact our support team.
- If you encounter an issue during the payment process, we recommend trying again: Sometimes errors may occur due to payment processor issues, issuer bank (for credit/debit cards), or other technical reasons. Make sure you have sufficient balance to complete the purchase, verify that the entered data is correct, and ensure your payment method isn’t blocked. If the system doesn’t allow you to make the payment after several attempts and the error persists, we invite you to contact our support team for personalized assistance.
- Remember the name of your purchase: In case you need assistance related to access, it’s essential to remember the name of the amigurumi pattern(s) you’ve purchased. This will allow us, initially, to confirm the information and ensure we efficiently send you the correct product.
- Explore all our categories: You may be searching for a specific design or figure and initially not finding it where you expected. In such cases, we recommend thoroughly exploring all our categories (a total of 8), as often the patterns you’re looking for may be in a different category than you imagined, making them harder to locate.
- Don’t miss our Blog: At Amigurumilandia, we strive to provide valuable content in an accessible and interactive manner. For this reason, we’ve created our own space for news and updated information, where you can stay informed about the latest trends in the world of crochet. In our blog, you’ll find tips, pattern information, terminology, details about materials, and much more. This enriching experience is designed to effectively enhance your journey as a crochet enthusiast. Discover it here!
We value your opinion
Send us a suggestion or comment to amigurumilandia1@gmail.com
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